| Publication Type: | Article |
| Journal Name: | J of Nonverbal Behavior |
| Full Citation: | Haskard, K.B., Williams, S.L., DiMatteo, M.R., Heritage, J., Rosenthal, R. "The Provider's Voice: Patient Satisfaction and the Content-Filtered Speech of Nurses and Physicians in Primary Medical Care." J of Nonverbal Behavior, 2008, 32(1): 1-20. |
| Project: | Ethnicity, Social Class and the Primary Care Medical Visit: The Process of Provider-Patient Communication |
| People: | M. Robin DiMatteo |