| Publication Type: | Article |
| Journal Name: | Health Communication |
| Full Citation: | Haskard, K.B., DiMatteo, M.R., Heritage, J. "Affective and Instrumental Communication in Primary Care Interactions: Predicting the Satisfaction of Nurses and Patients." Health Communication, Jan 2009, 24(1): 21-32. |
| Project: | Ethnicity, Social Class and the Primary Care Medical Visit: The Process of Provider-Patient Communication |
| People: | M. Robin DiMatteo |