Jacqueline Zinn Ph.D.
Professor
Fox School of Business and Management
Temple University
Email: zinn@temple.edu
Discipline: Management
Expertise: Long-Term Care, Organization of Care
Investigator Award 
Integration of Long-Term Care into the Mainstream: The Case of Nursing HomesAward Year: 1996 Few integrated delivery systems, products of the consolidation of health care delivery and financing, have focused on the role of long-term care (LTC) in general, and nursing homes in particular. Yet many nursing facilities across the nation are contracting with managed care organizations. Drs. Mor and Zinn chronicle how nursing home providers are adapting to changes in the environment and measure the effects on patient care. Their project: 1) documents the rise of integrated delivery systems that include traditional LTC providers and their influence on system policy decisions; 2) determines whether such systems accelerate differentiation of services in nursing homes (e.g., sub-acute care and rehabilitation units); 3) identifies access and quality consequences for Medicaid recipients in nursing homes; and 4) recommends options for organizing care and minimizing service delivery disruptions associated with developing Medicare/Medicaid managed care for the elderly and disabled, especially those who are poor.
Background 
After a successful career as a hospital administrator at Temple University Hospital and The Hospital of the University of Pennsylvania, Jacqueline Zinn joined the Fox School to teach healthcare, strategic management and business policies. Dr. Zinn teaches in both the undergraduate and graduate programs and has chaired or advised on over twenty dissertations. She has over fifty peer-reviewed research articles and 80 scientific presentations examining the influence of market competition and organizational characteristics on quality and access in health care settings, comparing severity-adjusted outcomes of care. Dr. Zinn is the 1996 recipient of the John D. Thompson Prize for research achievement, and is a 1997 co-recipient of a Robert Wood Johnson Investigator Award. In recognition of her teaching performance, she was awarded the 2000 Andrisani-Frank Award for Excellence in Teaching.
- Smith, D.B., Feng, Z., Fennel, M.L., Zinn, J.S., Mor, V. Separate and Unequal: Racial Segregation and Disparities in Quality across U.S. Nursing Homes. Health Affairs, 2007, 26(5): 1448-58.
- Intrator, O., Feng, Z., Mor, V., Gifford, D., Bourbonniere, M., Zinn, J. The Employment of Nurse Practitioners and Physician Assistants in U.S. Nursing Homes. The Gerontologist, 2005, 45(4): 486-95.
- Mor, V., Zinn, J., Angelelli, J., et al. Driven to Tiers: Socioeconomic and Racial Disparities in the Quality of Nursing Home Care. Milbank Quarterly, 2004, 82(2): 227-56.
- Zinn, J.S., Mor, V., Intrator, O., Feng, Z., Angelelli, J., Davis, J.A. The Impact of the Prospective Payment System for Skilled Nursing Facilities on Therapy Service Provision: A Transaction Cost Approach. Health Services Research, 2003, 38(6 Pt 1): 14
- Zinn, J.S., Mor, V., Castle, N., Intrator, O., Brannon, D. Organizational and Environmental Factors Associated with Nursing Home Participation in Managed Care. Health Services Research, 1999, 33(6): 1753-67.
- Zinn, J.S., Mor, V. Organizational Structure and the Delivery of Primary Care to Older Americans. Health Services Research, 1998, 33(2): 354-80.