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This section contains information about all of the projects and researchers that have been funded through the Investigator Awards program since the first grants were made in 1993. The indexes in this section can be used to identify investigators by name, area of expertise, or year of award. Throughout the site, you will find that each investigator’s name links to details including contact and project information.
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Michael L. Millenson, A.B.
Michael L. Millenson, A.B.
The Mervin Shalowitz, MD Visiting Scholar
Kellogg School of Management
Northwestern University
Email: m-millenson@kellogg.northwestern.edu
Discipline: Economics; History; Journalism
Expertise: Health Outcomes

Organization of Care

Patient Safety

Physician Practice Arrangements

Investigator Award:
Measuring Medicine: A Critical Assessment of the Application of Medical Quality Research to Patient Care
Award Year: 1993

This project examines the medical-quality management and measurement movement and evaluates current state-of-the-art language, understandable to employers, policymakers, and the lay public. It presents a common framework bringing medical-quality issues into the mainstream of the debate over the future of America's health care system. A literature search, field observations of those at the cutting edge of quality measurement and management efforts, and extensive interviews with experts are used. A conceptual framework is developed for combining pieces of the medical-quality puzzle including: health status questionnaires for ambulatory care; computerized monitoring of intensive care; and process standardization of routine inpatient care. The overall focus is on how this knowledge can change patients' lives.

Background:

Michael L. Millenson, president of Health Quality Advisors, is a nationally recognized expert on patient empowerment, e-health and quality improvement. He is also the author of the critically acclaimed book, Demanding Medical Excellence: Doctors and Accountability in the Information Age, and holds an adjunct appointment as The Mervin Shalowitz, M.D. Visiting Scholar at Northwestern University's Kellogg School of Management.

National Public Radio called Millenson "in the vanguard of the movement" to measure and improve the quality of medical care. He has testified before Congress and the Federal Trade Commission; lectured at the National Institutes of Health and Harvard's Kennedy School of Government; and written for publications ranging from the British Medical Journal and Health Affairs to USA Today and World Book Encyclopedia.

Millenson's client projects have included strategic planning, designing a Web site to promote high-quality health care choices, developing metrics to compare pay-for-performance programs and writing policy white papers. Among his clients have been America's Health Insurance Plans, the Blue Cross and Blue Shield Association, Booz Allen Hamilton, Consumer's Union, the Progressive Policy Institute, Procter & Gamble Pharmaceuticals and the National Rural Electric Cooperative Association.

Millenson was a principal in the health-care practice of a major human resources consulting firm and, earlier in his career, was nominated three times for a Pulitzer Prize as a reporter for the Chicago Tribune. He was a consulting producer for the series Remaking American Medicine, which aired nationally on public television in 2006, and a consultant to the Markle Foundation in its design of its Connecting for Health e-health initiative.

In addition, Millenson serves on the editorial boards of the American Journal of Medical Quality, Quality and Safety in Health Care and Managed Care and is a member of the National Commission for Quality Long-Term Care.

Books:
Millenson, M.L., Demanding Medical Excellence: Doctors and Accountability in the Information Age. University of Chicago Press, 1997.
Book Chapters:
Millenson, M.L., Duty versus Interest: The History of Quality in Health Care. In Closing the Quality Chasm, eds. Nash, D.B., Goldfarb, N. Sudbury, MA: Jones & Bartlett Publishers, 15-29, 2006.
Millenson, M.L., Still Demanding Medical Excellence. In Policy Challenges in Modern Health Care, eds. Mechanic, D., Rogut, L., Colby, D., Knickman, J. Rutgers University Press, 2005.
Millenson, M.L., Moral Hazard vs. Real Hazard: Quality of Care Post-Arrow. In Uncertain Times: Kenneth Arrow and the Changing Economics of Health Care, eds. Hammer, P.J., Haas-Wilson, D., Peterson, M.A., Sage, W.M. Durham: Duke University Press, 2003.
Selected Journal Articles:
Dranove, D., Millenson, M.L. Medical Bankruptcy: Myth versus Fact, Health Affairs, Mar 2006, 25, 2, w74-83.
Millenson, M.L. Personalized Medicine: Finding the Patient's 'Doctor Within.', Medscape General Medicine, 2006, 8, 2, 32.
Millenson, M.L. The Silence, Health Affairs, 2003, 22, 2, 103-12.
Millenson, M.L. Pushing the Profession: How the News Media Turned Patient Safety into a Priority, Quality & Safety in Health Care, 2002, 11, 1, 57-63.
Millenson, M.L. Moral Hazard vs. Real Hazard: Quality of Care Post-Arrow, JHPPL, 2001, 26, 5, 1069-79.
Millenson, M.L. Can Purchasers Correct the Course? New Roles, New Responsibilities, Business and Health, 2000, 18, 6 Suppl A, 14-9.
Millenson, M.L. "Miracle and Wonder": The AMA Embraces Quality Measurement, Health Affairs, 1997, 16, 3, 195-7.